Dana Air announced that it has introduced a flexible no change fee policy as part of its promise to serve its customers better and offer innovative products to support their ever-changing travel desires.
The airline’s Communications Manager, Kingsley Ezenwa, said, “Dana Air understands that the exigencies of daily activities can make planning a trip difficult. So, with this new policy, our customers will now only be charged a fare difference (If Applicable) without a change fee when they make up to two changes on their ticket at least two hours to their flight.
“However, if the changes are made after the flight is operated or 1 hour to the flight, the fee will be applicable. This new policy is part of our promise to our guest to offer an improved service delivery, innovative and supportive products to meet and exceed their travel expectations.”
“Our 10% on base fare web discount is still available to encourage our guests to embrace our multiple, safe, and secure online platforms. Our guests are advised to visit website www.flydanaair.com, call 01 2809888 or send us a chat on WhatsApp 07051190363 for further details.” Kingsley added. Dana Air is one of Nigeria’s leading airlines with a mixed fleet of nine aircraft, and daily flights from Lagos to Abuja, Port Harcourt, Owerri and Enugu.