Arik Boosts Customer Experience With New Mobile Booking App

Arik Air, presently under a management team appointed by Asset Management Corporation of Nigeria (AMCON) after its took over the airline over huge debt that runs into several billions of naira, has introduced a new Mobile Booking App, which will boost customer experience.

Captain Roy Ilegbodu, the Chief Executive Officer of the airline said the new App makes booking, boarding, accessing products and services by Arik Air easy and convenient. Aside from that, the App is understood to be personalized to the customer and gives passengers instant access to the information they need, when they need it all the time. This user-friendly service, further found out, allows the booking of tickets up to three hours before flight departure, and can accommodate any last minute travel plans.

The airline explained that the App parades features that include the following: Book and pay for a flight; manage your booking; online check in; access to frequent flyer programme; flight status and many other useful features and is free to download on Google Play store and IOS App Store with an intuitive, easy-to-use interface.

Captain Ilegbodu who is highly elated about the new introduction said, “Arik is proud to introduce the App to our esteemed customers. This is another in the series of innovations aimed at positioning Arik Air as a truly customer friendly airline. We believe this will improve customer interaction with our airline, while boosting customer experience.”

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