Dear Valued Customer,
On behalf of the entire FirstBank family, I extend my warm greetings and best wishes for a very happy, prosperous, and safe new year. I would like to say a BIG THANK YOU for being with us in the year 2021, and may this new year bring with it vibrancy, good health, and great opportunities for all and help us remain strong as the pandemic retests our collective resilience.
I also want to express my gratitude and appreciation for your continued patronage, support, loyalty, and trust in FirstBank as your financial services partner to sail through these testing times. Your strong partnership has seen us gliding through all frontiers in the industry, with the numerous awards and recognitions both locally and internationally bearing testament to this.
At FirstBank, we are committed to providing you with the best financial services possible with our strong branch network, digital banking capabilities and an array of banking products and services. In view of the fast-changing macroeconomic scenarios, we prioritize to provide you seamless and always-on digital banking services with enhanced security features, right to the comfort and safety of your home/office or anywhere.
FirstBank has maintained a commitment to excellent services for more than 127 years. We have navigated successfully through various turbulent macro-economic and industry situations. We have remained strong and resilient in a rapidly transforming industry and macro environment. We very much appreciate the opportunity to serve you, and I personally thank you, once again, for being a FirstBank customer.
We will continue to focus on serving you better with simple, seamless experiences across all our physical and digital service touchpoints. We will not lose sight of our priority and promise: Putting You First. We will continue to put you, our customer, at the heart of everything we do, ensuring that we support you by providing advice where needed, flexibility where possible, and a range of clear and simple products and services that meet all your financial needs. Enabled by strong digital capabilities and a deep understanding of your needs, we are ready to provide you with ideas, advice, and solutions at every step along your business or life’s journey.
At FirstBank, we also remain committed to supporting nation-building and driving sustainable social, economic, and environmental growth across all our footprints through our key programs which include Infrastructure Development; Endowments; Future First (Financial Literacy, Entrepreneurship and Career Counseling); E-Learning Initiative; SPARK (Start Performing Acts of Random Kindness) and other Corporate and Social Responsibility activities.
I welcome you to transact and interact on our digital platforms, walk into any of our branches, speak to one of our relationship managers, or interact with us on any of our social media platforms. We solicit your continued patronage and partnership in our journey towards excellence and assure you of best-in-class customer service and value creation in 2022 and beyond.
Once again, I wish you a Happy New Year!
Adesola Adeduntan, Chief Executive Officer
