…Says GTBank Does Not Store Customer Information On It’s Website
Guaranty Trust Bank (GTBank) has confirmed an attempted hacking incident on its website while addressing recent media reports that claimed hackers had seized and cloned the bank’s website, intercepting customer data.
The hacking attempt occurred just a day after the bank renewed its domain name, causing a temporary disruption to the website, which left customers unable to access online services. This led to widespread concern and media reports suggesting that the bank’s website had been cloned, potentially putting customer data at risk.
In a statement released on Thursday, the bank clarified that while there was an isolated attempt to compromise its website domain, the website had not been cloned, and no customer data was at risk.
GTBank assured its customers and stakeholders that the bank does not store customer information on its website, thereby eliminating the possibility of any data compromise. The bank emphasized that the reports circulating in the media were inaccurate and should be disregarded.
The statement noted that the bank’s Information Security Experts are currently working round the clock to restore domain settings. GTBank also reaffirmed its unwavering commitment to safeguarding customer data, urging customers to remain calm and confident in the bank’s robust security measures.
The statement from the bank reads: “Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it and intercepted customer data.
“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website and as such, there has been no instance of compromise of customer data”.
“Our dedicated team of Information Security Experts is currently working round the clock to restore domain settings and we can assure our customers that our website will be up shortly.
“We urge all our customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data. Thank you for your continued support.” Checks by The Advocate confirms that the bank’s website has been restored and now working actively.
